Shipping policy

Green Bin Hull – Shipping & Delivery Policy

1. Overview

This Shipping & Delivery Policy outlines how Green Bin Hull manages the delivery of bins, equipment, and any related items to customers.

2. Delivery Areas

We currently provide delivery services within Hull and surrounding areas.
If you are unsure whether your location is covered, please contact us before placing an order.

3. Delivery Times

  • Standard delivery is typically completed within 1–3 working days from order confirmation.
  • For larger equipment or specialised services, delivery times may vary and will be confirmed in advance.
  • We aim to meet agreed delivery times but cannot guarantee exact time slots unless specifically arranged.

4. Delivery Charges

  • Delivery fees may apply depending on:
    • Location
    • Size and type of equipment
    • Urgency of the request
  • All delivery costs will be clearly communicated before confirmation of your order.

5. Access Requirements

Customers must:

  • Ensure clear and safe access to the delivery location
  • Provide accurate delivery details
  • Be present at the agreed time (if required)

Failure to provide access may result in:

  • Delayed delivery
  • Additional charges
  • Rebooking fees

6. Failed Deliveries

If a delivery cannot be completed due to:

  • Incorrect address
  • No access to the property
  • Unsafe conditions

Green Bin Hull reserves the right to:

  • Reschedule the delivery
  • Apply additional delivery charges

7. Condition of Goods

  • All items are checked before dispatch.
  • Customers must inspect items upon delivery.
  • Any issues (damage, missing items) must be reported within 24 hours.

8. Equipment Delivery & Setup

  • For certain equipment (e.g., lifting equipment, bins), delivery may include positioning or basic setup where agreed.
  • Any additional installation requirements must be arranged in advance.

9. Delays

We are not responsible for delivery delays caused by:

  • Traffic or road conditions
  • Weather
  • Circumstances beyond our control

We will always aim to keep you informed in such cases.

10. Contact Us

For delivery queries or updates:

📧 Email: hullgreenbin@gmail.com
📞 Phone: 07506985888

11. Policy Updates

Green Bin Hull reserves the right to update this policy at any time. Updates will be communicated where necessary.